Broker FAQs

Answers to the most commonly asked questions can be found below. If you can’t find what you need, click the Contact Us button or call your Sales Representative. He or she will be happy to help.

Broker FAQs

1.How does the card differentiate between providers?

2.What is substantiation and why is it important?

3.How do I set up a data feed?

4.How is Choice Strategies different from other TPAs?

5.Does an HRA or FSA require a Summary Plan Description (SPD)?

6.What does tax deductible and tax free to the employer mean?

7.Is an HRA subject to COBRA? Is an FSA subject to COBRA?